Please see below my code of conduct that I pledged to keep and uphold as part of my training from the English Toastmaster Association
- We will refrain from participating in any alcoholic beverages whilst working for our clients.
- We will present or supply services honestly and without misrepresentation, avoiding the use of false, confusing, inaccurate or misleading terms, descriptions and claims.
- We will earn, establish and maintain a reputation for giving excellent quality service.
- We will render proper, fair, reasonable and efficient services to our clients.
- We will deal promptly with any issues and endeavour to make every client an advocate for our services.
- We will advise every client, as we would wish to be advised if we were the client.
- We will conduct ourselves in a professional manner and perform competently and to the highest possible standards at all times.
- We will make every service a brick in the foundation of confidence, without which, we would not be permanently successful.
- We recognise that other toastmasters will compete for business within lawful practice.
- We will refrain from discriminatory practices.
- We will maintain the highest reasonable level of safety for all services.
- We will undertake training for the development and improvement of professional standards and practices, on a regular basis.
- We will be responsive to and available for clients before, during and after the event.
- We will support the Association by taking an active role in the activities of the Association and promoting the Association to the Profession.
- We will represent ourselves as members of The English Toastmasters Association only, whilst a current member.
- We will maintain and enhance the reputation, standing and good name of the English Toastmasters Association® and its membership.
- We will recognise the authority of the English Toastmasters Association® in all matters relating to the interpretation of this code of ethics.